Refunds & Cancellation / 退款与取消

Version prepared: 14 September 2026. Paid purchases are not open yet. This policy applies to purchases when available.

Operator: Zhongfei Liu, individual, Beijing, China. Support: zhongfeihit@gmail.com.

中文

• 试用不扣费。 首次安装的 14 天本地试用无需银行卡，不会自动收费；试用不是“付费后 14 天无条件退款”的承诺。开始 US$1.99/年另加适用税费的自动续费订阅，需要另行确认购买。
• 取消续费。 打开 VerbaTap → 设置 → 订阅 → 账单、发票与取消，或使用 Paddle 收据中的管理订阅链接。取消通常阻止下一次续费，在当前付费周期结束时生效；取消本身不自动退还当前周期。卸载应用或停用 Mac 不会取消订阅。
• 申请退款。 可通过 Paddle 收据的支持链接或 Paddle 买家支持提出申请。退款资格、法定撤回期限和处理规则依购买时适用的 Paddle 退款政策、买家条款及强制性消费者法律判断。我们不额外承诺全球统一的无条件退款期限，也不排除法定权利。
• 产品问题。 重复购买、持续技术故障、产品与描述不符或误续费，可附 Paddle 交易号联系支持，我们会核查并协助按适用规则申请退款；不要发送完整银行卡、密码、许可证或设备令牌。联系我们不是行使法定权利的前提。
• 授权变化。 已退款、拒付、支付撤销或到期可能导致相关使用权益停止。仅取消未来续费通常不立即终止已付费周期。退订或卸载前可自行备份本地创建的数据。

English

The 14-day local trial needs no card and takes no payment. It is not a blanket 14-day paid-purchase refund guarantee. The US$1.99/year subscription plus applicable tax requires a separate purchase and renews annually until canceled.

Cancel through the in-app billing portal or the management link in your Paddle receipt. Cancellation normally stops the next renewal at the end of the current billing period; it does not automatically refund that period. Uninstalling or deactivating a Mac does not cancel billing.

Request refunds through the support link in your Paddle receipt or Paddle buyer support. Eligibility and withdrawal rights follow the applicable Paddle Refund Policy, Buyer Terms, and mandatory consumer law. We do not add a universal unconditional refund window or limit statutory rights.

For duplicate purchases, persistent technical problems, a product that does not match its description, or an accidental renewal, contact us with your Paddle transaction number. We will investigate and help with the applicable refund process. Do not send full card details, passwords or license/device tokens. Contacting us is not a prerequisite to exercising a legal right.

Refunds, chargebacks, payment reversals or expiry may end the associated access. Canceling future renewal alone normally does not immediately end the paid period. Back up locally created data before uninstalling if you wish to keep it.